Yearly Archives: 2012

Life Long Learning – Case Studies – Upendra

LDV INTERNSHIP CASE STUDY (Jan 2012). Company name: Isotrol
By Upendra Deshpande

 

I worked as a junior consultant in ICT (Information and Communication Technology) company called Isotorl, which develops SCADA systems for renewable energy companies. Although it’s a IT company, my role as a consultant was very important as it includes market research for the company, technical analysis and green certificate studies for EU. Where I got a chance to learn new developments happening in renewable energy sector. Apart from IT department, Isotrol got separate consultancy department, where they provide technical support for power plant monitoring system installation. Company is based in Cartuja district, around 30 minutes of walking or 12 minutes of bike ride from Macarena, where I was living. Company is placed right at the heart of business park in Cartuja district, which got modern architecture. Apart from being modern business area. They got nice places to eat and seat around during Siesta time. University campus is very near by from Isotrol, they do have canteen which is one of the cheapest places I found, when you are running low on budget. Work place also got, basic cooking facilities at basement, if are not so knee to eat outside everyday.

During my typical working day I use to to do technical research and market analysis of renewable energy companies in EU and south America. Which was required for business expansion of the company not just in Spain but also internationally. I always use to try to develop new contacts in the industry by explaining them, about Isotrol and their product, through mail or telephonic conversation. Which helped me to improve my marketing skills. Although much of the staff don’t know good English, they are very friendly and try to communicate with you all the time. I didn’t got chance to do some extracurricular activities with colleagues, but we use to have breakfast every morning, where I use to meet other staff members, and try to learn some Spanish from them.

As a work place, Isotrol is very company, they got good work culture. Only challenging part, I found was the language barrier, as most of the staff don’t speak in English normally. Most of the work I was doing was in English, so that din’t bothered me much. But in a way it was helped me try out my linguistic skills, even if they were mediocre. Overall it was a nice experience, I learned many thing such as working in business environment, marketing, knowledge about renewable energy sector, new technologies used in energy sector etc. At the end of this case study, I really want to suggest few things for new interns. Please don’t try to save money all the time, as you are here to learn and enjoy.Try to travel around Andalusia, it is beautiful place . Try to avoid making conversation in English, even if you manage to say few words in Spanish , people appreciate the effort and will always help you out. The bike hire scheme is very good, if you want apply early as it takes at least 8 to 10 days to get hold of your Sevic card.

Life Long Learning – Case Studies – Sinan Karsu

Sinan Karsu

Summary of job

The main focus of my job is on the feasibility of mini-cogeneration plants. Looking at various options for cogeneration and the related economical parameters, our aim is to identify the optimum solution for potential customers and to provide them with a clear figure on the return of investment.

To get familiar with the business area, I have looked into existing installations during the first two weeks of work. Extensive internet research provided knowledge on suppliers, manufacturers and most importantly potential customers and the sectors in which they operate in.

As the law regarding feed-in-tariffs for cogeneration plants has recently changed, we are shifting our attention on self-consumption of electricity and the extent of savings that could be achieved through it. In accordance with this, I am examining comprehensive spreadsheets which have evolved through the past and doing my best to contribute in their modification for the new conditions.

Our aim is that I will be able to carry out a feasibility study for a small scale micro-CHP project at the end of the internship.

Company information

OnTech Engineering is a subsidiary of Isotrol. Its main business area is planning, consulting, support, financing and maintenance of mini-cogeneration plants.

Supplying useful heat together with electrical power, mini-CHP systems reach combined efficiencies in the order of 90%. Therefore, they are considered as a more sustainable alternative to conventional electricity generating systems.

The systems supplied by OnTech Engineering have powers ranging from 50kWel to 2145kWel. They contain biogas and natural gas engines from reputable German manufacturers such as MAN and Liebherr.

The company is new to the market but benefits from Isotrol’s wide experience in engineering, control systems, energy consulting services and infrastructure technology.

Where is your work, how did you get there, how long did it take?

The OnTech Engineering office is located inside Isotrol’s facilities and I am working in a large, open-plan office together with other Isotrol engineers. The office is at the 4th floor of the BLUENET Building which is on the Isaac Newton Street inside the Scientific and Technological Park of the Isla Cartuja.

I used to walk to work. This would normally take between twenty to thirty minutes from the flats.

On the second week of work I tried the Sevici bicycle scheme (short term subscription: 10€/week). I was very satisfied by the experience and thus applied for the long term subscription (25€/year) about 10 days ago. The card arrived today, and from now on I will be cycling to work! That takes only around 15 minutes.

A typical day in the life of you at work

08:30-09:15 Arrival at the office, reviewing previous day’s work, checking emails, preparing notes and plans for the day
09:15-09:45 Breakfast with colleagues
09:45-14:30 Work
14:30-15:00 Lunch
15:00-17:30 Work

What do you do for lunch?

Unlike breakfast, we go for lunch solely as a group of interns. It is usually baguettes from the nearby faculty canteen or a hot meal from the Cafeteria Italia right across BLUENET.

What are your relationships with your boss and colleagues?

My boss, Fernando, is quite busy, but he always takes time to explain the work to me. He speaks English very well but also encourages me to practice Spanish at every chance. Every now and then he speaks a simple, clear and slow Spanish instead of English, so that I can understand. It is really nice to be working with him.

I have a second line manager, Herr Vagt, who is in Germany most of the time. We speak German with him, which is also a good experience for me as I have not spoken German in an engineering work environment before. Both of my managers are always very motivating.

Everyone at the office is friendly and helpful.

The young engineers with whom we go to breakfast everyday are interested in hearing about our experiences in Seville. They give tips on what to do and where to visit. Although I can only understand around 10% of what they are talking about amongst themselves at breakfast, I believe that it is still a great way to practice.

Do you do anything after work with your colleagues?

No.  But one colleague said he wants to show us around and do a micro-intercambio with us on a weekend.

What challenges did you face e.g. language, technical language? How did you overcome them? Did you encounter any problems and what solution did you find to solve them?

The first two weeks I needed to find out about projects similar to the ones planned by the company and list the related parties. All the information was in Spanish; but, thanks to online dictionaries and repetitive phrases in court decisions I could successfully complete the task and gain some vocabulary.

I currently need MS Excel to be able to carry out the task that I was given. Sending tickets to the IT department has not provided any solutions yet.

What new skills have you gained?

More Spanish. Some new spreadsheet functions. International workplace communication.

Do you have any recommendations or tips for new interns?

Subscribe to Sevici bike scheme (long-term) even before you arrive so that you can fully enjoy the bicycle lanes, the wind-on-face while crossing the river and the 15 more minutes of sleep.

Get Tostadas with Jamon York and not with Jamon from the faculty canteen. Enjoy the Jamon (or perhaps a Francesa) on Fridays at Cafe Abuela.

Use Google Translate in the “Show Original” mode, so that you get used to Spanish and only lookup the necessary parts by pointing the mouse at them.

It is an internship, do not expect to be given very specific tasks relating to your studies; but feel happy when/if this happens!

Life Long Learning – Case Studies – Marcos Ramirez

Marcos Ramirez

Lebrija, Spain

Summary of your job

I am working as a Mechanical Engineer Intern at Gienal S.L Renewable Energy Company

Company information

Gienal S.L is a company which offers installation, maintenance and development of Heating, Air Conditioning, ACS, floor heating, water heating for swimming pouls using Renewable Energy (Sular Thermal, Sular Photovultaic, and Biomass). It is based in Lebrija, Spain.

Where is your work, how did you get there, how long did it take?

P.I Z-11 Las Marismas C/ Águilas 27 (41740) Lebrija; Spain. It takes around 10 minutes working from my house to the picking up point at the (Parque de los Bomberos) from there is about 5 minutes driving,

A typical day in the life of you at work

On our Daily Basis work we are supporting the technical-commercial department at Gienal S.L, handling with customer, searching for new technulogy as well as developing technical-demand report for new projects. Also at Gienal S.L we help to update the information system (Cullection of new Data).

What do you do for lunch?

Gienal works from 8 am to 4 pm, during lunch time I usually have a coffee with a snack at the cafeteria near to Las Marismas.

What are your relationships with your boss and colleagues?

The people that work for Gienal (Managers and Employees) are really kind and willing to help at any time.

Do you do anything after work with your colleagues? 

After we finish work around 330 in the afternoon every day, we usually go to the town centre to grab a coffee and during the weekend we enjoy the Lebrija nights out or we travelling around Andalucía.

What challenges did you face e.g. language, technical language? How did you overcome them? Did you encounter any problems and what solution did you find to solve them? 

Some Problems regarding to the work itself; kind of new technulogy for me (Renewable energy). However, with the help of Gienal S.L personal it was easy to overtake those problems.

What new skills have you gained?

Installation, maintenance and development of Heating, Air Conditioning, ACS, floor heating, water heating for swimming pouls using Renewable Energy (Sular Thermal, Sular Photovultaic, and Biomass. Also to properly learnt how to develop and create a technical-commercial report taking into account all the customer requirements.

Do you have any recommendations or tips for new interns? 

Enjoy as much as possible.

Renaisi welcomes launch of Local Trust and announcement of next 50 Big Local areas

BIG LOCAL: Helping people make their communities better places to live in, now and in the future

Fifty new areas are each being allocated £1m funding today, bringing the number of communities who are so far benefiting from the Lottery’s Big Local scheme to 100. A further 50 communities will be awarded funding through the scheme by the end of 2012. Each of these areas will receive at least £1m to spend over 10 years – along with support, training, and networking opportunities – to make their areas better places to live.

Renaisi is one of the founding partners of the CDF led consortium that was selected by the Big Lottery Fund to manage the £200m funded Big Local scheme and to help set up the new charitable organisation Local Trust.

 

Renaisi’s role is to recruit and manage the national pool of Big Local representatives who will provide ‘light touch’ support and advice to local areas throughout the programme.  This includes helping local people and organisations to work together to identify local issues and take action to realise lasting change. We will be shortly recruiting to the pool of Big Local representatives and will be looking for individuals who have experience of and are motivated by helping local communities to work together to improve their areas.

Clive Tritton, Chief Executive, Renaisi said: “Big Local is a fantastic opportunity for residents to take control of improving the places where they live. The launch of the next 50 areas is an important milestone for Big Local and we look forward to working with those areas to make the most of this exciting opportunity. We are also delighted to be a founding partner of Local Trust, which will make a huge contribution to the urgent task of improving overlooked neighbourhoods in England.”

Big Local is particularly groundbreaking because it is much more than a typical grants programme. Firstly local residents are genuinely at the forefront of the process – not just in terms of deciding what the priorities are for their area or how money will be invested but also in encouraging social action to solve local problems.

Secondly funding includes a mix of grants, social investment and loans, which means that money will be reinvested and recycled in the area for the benefit of local people over the long term.

Thirdly, the aim of Big Local is to build people’s trust, knowledge and skills in these areas so they are well equipped to respond to the different challenges that they face and improve their local area in the longer term.

The first 50 Big Local areas were announced last year and have been raising awareness of the Big Local programme within their communities, and starting the process of developing their plans for the future.  There is clearly a huge appetite and capacity within communities to take ownership of the programme locally.

A list of the areas can be found on the Big Lottery Fund website Big Lottery Fund

For more information please visit the Big Local website or contact Kirby Swales on k.swales@renaisi.com or telephone 020 7033 2600


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Renaisi Organise Envisioning Lambeth Event at the Oval

Renaisi recently organised an event ‘Envisioning Lambeth’s Future Economy’ intended to start a discussion about how to stimulate business growth and investment in the borough building on the work of Lambeth’s LSP. The event was attended by over 50 local stakeholder including council members and officers, local businesses, business support agencies, work programme providers, educating establishments and a range of other public and third sector organisations working in the area. After a short presentation outlining the economic facts and perceptions about the borough, attendees were able to challenge current provision, exchange their ideas and design interventions to help attract investment and grow the business base in the borough, working in partnership with the council. Their ideas will subsequently feed into the Economic Development Strategy being coproduced by Renaisi and Lambeth Council.

As part of our own work to uncover how businesses based in the borough felt Lambeth Council could help them we interviewed several business owners and created a short film. The film was shown at the event and many of the comments made by business owners provided valuable talking points. A short snippet of the film can be viewed below.

Lambeth business interviews from renaisi on Vimeo.

Renaisi complete business growth and regeneration strategy for Havering council

Over the past 12 months Renaisi has been working closely with Havering Council to develop an evidence based strategy to support the borough’s regeneration aspirations, which has included the production of the borough’s Local Economic Assessment and a comprehensive regeneration strategy, which is still in development. Additionally Renaisi consultants have been commissioned to support the borough with its business growth ambitions. The Council is keen to understand how it can work more closely and supportively with its business community; how it can attract investment into the area and how it can – as a significant local business and employer in the borough – contribute to the local economy. Our work involves extensive research and consultation with a diverse range of stakeholders including officers, agents, developers, business support agencies and businesses themselves. Recently we hosted a business growth workshop with a wide range of Council officers to test the emerging findings from the research and to explore some early priorities for action. Both the Regeneration Strategy and the Business Growth Strategy are now available. For more information please contact Michael Toyer on m.toyer@renaisi.com

A community development approach to neighbourhood improvement…learning the lessons

The economic and policy landscape for neighbourhoods has changed dramatically in the last couple of years, prompted by a new government and recession. Much of the old architecture for helping disadvantaged neighbourhoods has disappeared and there has been a big debate in the sector about the Government’s Strategy for Regen (ref: select committee report). There is a new focus on Localism and a range of initiatives to support ‘community resilience’ have been announced – such as Community First and Community Organisers. As the dust on these settle, attention is turning to delivery and implementation. A key question is how to combine the new policy aims with a very local ethos.

The Big Local programme is a Big Lottery Fund programme that is a genuine large scale attempt to put community development at the heart of area improvement. This involves putting residents and local communities at the heart of decision making but also giving them the right levers and support to ensure that they drive the improvements that they want in their local area.

A crucial part of this support are ‘Big local reps’ – these are advisers who provide ‘light-touch’ support to communities, helping them to make sense of the programme but, crucially, also helping to unlock the capacity that already exists within the community and building skills and networks. They are hopefully a way of meeting the challenges of a very grounded approach with a national programme. There will be a range of other support systems in place – for example, opportunities for residents to network and learn from other areas which is already proving very successful, and support for social and community entrepreneurship (Unltd).

‘Big Local reps’ are designed to build on some of the lessons of previous initiatives, such as the New Deal for Communities,  JRF Transforming Neighbourhoods, Home Office guide neighbourhoods programme, and the NRU Skills and Knowledge programme.

Renaisi is currently recruiting up to 100 Big Local reps on behalf of Local Trust which is the new organisation charged with delivering Big Local.  More information on the role of the rep and how to apply is available here but essentially we are looking for experienced and skilled community development and renewal advisers.  The deadline for applications is 16 April 2012.

By Kirby Swales, Renaisi Director

 

 

New Whittington Community Park Association Website goes live

Renaisi has recently developed a new website for the Whittington Park Community Association (WPCA).  The delivery of a new website for WPCA is part of our pro bono work to help build resilient and thriving communities and was aligned with our broader WPCA work which includes improving both the management of the centre and the services it provides to the local area

There is currently a great deal of interest in how the web and digital communications can be used as tools to both bring local communities together and support them to influence decisions locally. The trustees wanted to capitalise on this and develop a digital platform for the centre to publicise all the valuable local services and events that it runs  (including an elders’ lunch club, a one o’ clock club for children under 5 and an after school club) as well as to help create a greater sense of community and identity locally.

Our brief was to develop a simple, effective website that would allow trustees and staff to be able to update content without significant expertise or resources. Over time, WCPA will also seek volunteers and encourage members of the community to update or add content so that it reflects the needs and aspirations of local people.

Trumpeting the good on the Work Programme

The CEO of Locality, Steve Wyler’s blog ‘Private greed masquerading as social purpose’ at the end of last month nearly hit the mark for me.

His blog criticised Emma Harrison, A4e and similar large companies in the Welfare to work field. Unfortunately I think his main point didn’t materialise until the very end of his blog, which was that the prime-contracting model was driving frontline community providers out of business.

Whilst undoubtedly this may be an outcome for some I think it’s too simplistic to attribute this entirely to the Prime Contract model.  Also critical and now increasingly lost to the sector, has been the vast array of locally funded employment initiatives many of which were funded by local authorities. The cut backs in the public sector have hit such initiatives hard.

The other aspect that seems to get lost in all of the hype surrounding the work programme is that there are a significant number of third sector organisations and social enterprises that are sub-contracted to the Primes who are doing a pretty good job in a very difficult contracting environment.  Renaisi is one of them. Whilst we and other social enterprises have done so as a matter of choice (let’s leave aside the issue of whether a payment by results model offers true choice), I am concerned that these relatively small organisations should not get caught up in the general vilification that has been taking place.

I can absolutely assure you that no small social enterprises are going to get rich quick from the Work Programme any time soon. So spare a thought for the smaller social enterprise work programme sub-contractors who are trying to do what they do best – providing a local service to local people as part of their social purpose.

By John Hodson

Office space to let in Renaisi’s building

office space

Some office space in Renaisi’s building which is located in Shoreditch, east London has recently become available to let.  Available from April 2012, the offices are located just off Great Eastern Street, alongside many exciting new businesses and with a host of shops, cafes and bars also nearby. The office is only a short 5 minute walk from Old Street station or a 10 minute walk from Liverpool Street station.

The office space is approximately 1,420 sq. ft. and is open plan with two smaller glass office/meeting rooms. The office offers a good level of natural light, provided by windows to the front and rear of the building. There is a kitchen/bar area including sink & fridge, shared toilets and downstairs shower and dishwasher.  Space in the adjoining server room can also be made available.  Click here for photos.

Alongside east London Tech City, the area is quickly turning into a ‘social purpose district’ with a large concentration of social enterprise, community organisations and NGOs all clustered locally.  We would be keen to host someone from this sector as a tenant. If you wish to discuss this opportunity then please contact us on 020 7033 2640 or 07889 112402 or alternatively email j.hodson@renaisi.com.

Rental Terms: Full repairing and insuring lease, term of one year, renewable: 4 months’ notice after first year.

Rent: £53,250 per annum +VAT, inclusive of business rates, service charge and electricity heating and water. (Equivalent to £37.50 per sq.ft.) Rent review after 2 years.

If you wish to discuss this opportunity then please contact us on 020 7033 2640 or 07889 112402 or alternatively email j.hodson@renaisi.com.

car parkoffice building

A community development approach to neighbourhood renewal

Enabling local residents to have a real say in how their areas can be improved and in supporting them to ‘co-produce’ neighbourhood improvements through the commissioning of new services, influencing planning and development policies and social action is at the core of Renaisi’s communities work.

An important and enduring policy question for Renaisi therefore is what conditions make this successful, and how can they be effectively supported in a time of austerity?

We have recently been working with two community-based organisations as they address some of these challenges – Three Corners Trust and Whittington Park Community Association, both in Islington, London. Both are running community buildings, but wishing to play a broader community engagement role and run or commission additional services.

This experience has very much highlighted the opportunities but also the challenges community-based organisations face in working to improve their neighbourhoods. If community-based organisations need to spend all of their energies running organisations, they have neither the time nor energy to meaningfully engage in community development work.

On the other hand, without an effective organisational base – community organisations are inadequately equipped to deliver important local services or help unlock local community capacity. It’s a ‘catch-22′ situation. This is something that the commissioning and support sector including local authorities and CVS organisations, desperately needs to understand and work to get right; if frontline ‘civil society’ organisations are to thrive, they need the right level and type of support.

The Big Lottery Fund has already published some interesting new research and thinking on this issue.  Over the coming years, it will be incumbent upon all of us in the business of helping to build strong and resilient communities to help new support bodies (post Transforming Local Infrastructure] and Local Authorities respond.

Renaisi’s work on the Big Local programme provides a national insight into these questions, amongst many other policy issues related to community and area development. Big Local is designed to take resident-led change to a genuinely new level. The effective engagement/use of natural and untapped assets (particularly resident volunteers) will be essential to its success. So too will the quality of local capacity building and organisational support provided to enable this to happen.

We’d urge all those local authorities, voluntary sector umbrella bodies, housing associations and any others who are currently re-thinking their roles and trying to find ways to provide an effective supportive environment for community groups – to take an active interest in the Big Local / Local Trust approach over the coming months and years.

For more information on Big Local please contact Kirby Swales on 020 7 033 2600 or email k.swales@renaisi.com

By Kirby Swales

Tech City Apprentices – piloting new ideas in east London

 

A growing number of talented and qualified young people across east London are unemployed or in low paid jobs that required no qualifications. Some might say that this is no different from the pattern of youth unemployment that is being felt across many towns and cities in the UK.  But unlike other areas, east London does actually offer some opportunity in growing sectors of the economy.

The huge expansion of tech firms in the areas around Old Street and Shoreditch, otherwise known as Tech City could, and should, provide significant work opportunities for local young people.  However currently they don’t.  Many tech firms experience severe skills shortages and so use established recruitment practices to bring in people from outside the area to fill the gap.  This further disconnects local young people from the opportunities to gain experience and start their career in this sector.

We believe a new approach is urgently required and so are currently working in partnership with Hackney Community College, with support from Hackney Council, to pilot a new project known as the ‘Tech City Apprenticeship Programme’.  This will explore new ways of providing career opportunities in technology to young people from east London and delivering talented, young workers to tech city firms.

In November 2011 we published a short piece of research which identified the stark reality of the opportunity divide that a lot of young people in east London face and which led to the development of the pilot project.

In January 2012 Hackney Community College and Renaisi hosted an event, chaired by the Duke of York, with some of the major tech firms based in east London.  At the event Renaisi and Hackney Community College outlined how young, local people from the area can provide some of the ICT skills tech firms depend on.

By the end of March we will have spoken to a vast range of tech companies, ranging from small start-ups to Google and Cisco about their future workforces.  The priority for us then will be to design an effective apprenticeship programme which delivers positive outcomes for both.  Our aim is to have a pilot up and running by the autumn with a small group of local young people and local tech businesses.

If you are a business, or are interested in exploring how to create opportunities for young people to develop a more relevant skill set, then please contact John Hitchin, Renaisi on 020 3077 2614 or email j.hitchin@renaisi.com

By John Hitchin

Supporting families in schools: Renaisi launches new bilingual parent support service

 

In February, the Department for Communities and Local Government published a new strategy ‘Creating the Conditions for Integration’. Whatever your views are on the tricky lexicon surrounding policy and practice on ways to create a cohesive, more equal society, there does seem to be broad agreement on one thing in particular. That is new migrants and existing migrant communities (many whose children were born here) can and do make a significant contribution to UK society and its economy.

Many need support to enable them to become economically active and to participate fully in their neighbourhoods, including being able to enjoy common ground between themselves and their neighbours and create solid foundations for themselves and their families to contribute.

And what better place to target this support than where new communities live and their children grow up? Renaisi has recently launched a new service providing Bilingual Parent Support Advisers (BPSAs) to schools. BPSAs are skilled staff speaking Somali, Bengali, Turkish, Kurdish, Albanian, French/Lingala or Spanish. They support the achievement of pupils speaking English as an additional language (EAL) by engaging parents in their children’s education. They also act as a ‘gateway’ to local services and ‘connectors’ between schools and specific cultural communities –  which helps to build resilient and cohesive school communities and supports parents to understand the education system.

Commissioned by schools, the beneficiaries are mainly disadvantaged families in specific cultural communities, schools and the wider community. However the state also benefits as dependency on public services falls and the call on the public purse reduces.

Currently the service, which transferred from Cambridge Education, is provided in Islington and Westminster schools only where we are working with approximately 400 families. However as London is the most linguistically diverse part of the UK, with over 300 languages spoken by pupils in schools (over 220,000 speak the top ten ranked languages other than English according to UPTAP 2010), we want to expand the service across the Capital enabling significantly more families to benefit.

Evidence of impact in Islington schools is clear with higher attainment of EAL pupils a key factor in the Borough’s significant school improvement.  On standard attainment measures (at age eleven) EAL pupil performance has risen by seven percentage points since 2008 (national figure is four percentage points) and attainment now matches that of pupils with English as a first language. Among key ethnic minority groups supported by BPSAs progress was particularly notable. Somali pupils gained sixteen percentage point increases in English and Mathematics. Their attainment now exceeds the national average. Attendance and behavior also improves dramatically.

We believe contributing to strengthening the aspirations and resilience of families makes clear social and economic sense and given that the current economic crises threaten to widen some equality gaps even further, it is a priority now more than ever.   For more details about BPSA please contact:

Rob Pearce
Renaisi Director
T: 020 7033 2600 E: r.pearce@renaisi.com

Nicola Baboneau
Renaisi Associate Director Education
T: 020 7 033 2600 E: n.baboneau@renaisi.com

By Rob Pearce

Invitation to Tender: Up to 100 community development and renewal advisers wanted

Renaisi is looking to develop a national pool of experienced and committed individuals known as ‘Big Local reps’ who can guide and coach 150 communities across England to make their areas even better places to live.  These areas have been awarded £1m each as part of the Big Lottery Fund’s ambitious 10 year Big Local initiative – which gives local people a key role in deciding how to improve their areas and create lasting change.

Alongside the £1m, each area also receives a package of support, training and networking opportunities to help them make the most of the Big Local opportunity.  The ‘rep’ will help us to provide this support.  In addition to community development/renewal experience reps will also need excellent facilitation skills and be able to use their limited time in local areas effectively. It is a ‘light touch’ role only and would particularly suit those working on a freelance basis or those who have capacity to manage it alongside other employment responsibilities.

This is an invitation to tender not an employment opportunity and reps will be contracted to Renaisi on a national framework contract.  Renaisi was part of the CDF led consortium that was chosen by the Big Lottery Fund to set up and manage the new organisation ‘Local Trust’ www.localtrust.org.uk to deliver Big Local.  We are responsible for the recruitment, management and support of Big Local reps on behalf of Local Trust.

For further information and details on how to apply please click here.  Or alternatively if you have any queries then please contact Donna Lightbown on recruitment@renaisi.com or telephone 0207 033 2614.

“What will survive of us is love.”

by John Hitchin

Mary Ann Sieghart has written a piece in the Indy today about the shifting understandings of gay marriage – amongst other things to do with our relationships with each other – and comparing the UK with the US in the process.

I enjoyed it greatly, along with the wonderful Larkin quote she finishes with.

But here’s a thought that follows. It may be the wrong thought, but it did spring to mind. If you agree with her argument, as I do, then an endorsement of loving relationships are seen as positive. We need to both love somebody and be loved, but also know that our love (and theirs for us) is accepted by others. It allows us to draw strength from that love and take it out into the world, and use the power it gives us to be who we want to be.

What, then, do we as a society do about those that aren’t loved; those that miss out on that strength and security that can give us?

There are no easy answers in these sorts of questions – perhaps it is nothing – but it did make me think of my own work.  The small research team at Renaisi spends a lot of time interviewing and researching with people who haven’t had an easy life. Sometimes, as with some of the young people we interviewed last week, they haven’t had much in the way of love in their formative years.  Whether from parents or families, friends or schools, they haven’t been cared for as you would hope – they haven’t been told that it’s okay to be all the things that you are. In fact the relationships that they build can often end up being quite destructive ones, relationships with other people who haven’t had that emotional comfort and so don’t know how to give it.  Given our research is typically about a project or policy, it is not focussed on the person in isolation. And some of the very best work that we see, whether delivered by the state or charities or any organisation, involves brilliant staff who care greatly for these young people. Staff who pick them up and build those relationships, and tell them it’s okay to be who they are.  It sounds easy when you say it like that, but it is absolutely not.

So my question is how do we talk about this?  If you’re trying to isolate, measure and predict something, you can’t say ‘love’ was the key factor, but that’s often what it feels like it is.  Brene Brown talks about this in her work on vulnerability (and that TED video is fantastic). But can you get that into a research report for an evaluation of public policy – or must this stay a part of more academic research like she does, separating the person from the context of the service that society has tried to build to help them?

I would be very interested to hear if anybody has been able to strike the balance between saying these things about relationships, love and vulnerability, and creating a robust research study of public policy at the same time.  In fact, I would be far more interested in that than measuring happiness.

The difference that makes the difference

By John Hitchin

I went to see a film by Nora Bateson last night about her father, Gregory – anthropologist, linguist, semiotician, ecologist, cyberneticist and all round polymath.

Whilst there were certain things about the film that I didn’t enjoy – Californians walking bare-foot around rock pools did not add to my thinking about double bind – it was, in the most part, a wonderfully accessible route into Bateson’s thought. Some of the archival footage of him talking about schismogenesis made the idea much clearer and more accessible than one could imagine from his books.  It made me realise what a wonderful teacher he would have been.

There are lots of ways into Bateson’s thought – and I am nothing more than a beginner – but the idea that struck me most last night was his definition of information as ‘the difference that makes the difference’. If my understanding is right, our way of defining the difference between x and y is one based on the thing that makes a difference to us in our usage of either x or y.

And since I am just finishing off a piece of work for the Princess Royal Trust for Carers, that is where my mind immediately turned. The work was an evaluation of a pilot project that was exploring whether supporting the whole family was a more effective route to better outcomes for young carers, than supporting the young carer in isolation.

We hope to publish that work soon, but my view was that it definitely can be.  And if you have any knowledge of Bateson, then you would know that his thinking would support that too. It’s all about relationships and ecologies, not ‘things’. In fact, for Bateson there is no ‘thing’, just our ideas and relationships that surround and define them.  And so just looking at one end of a relationship – the young carer – is always going to lead you down a cul-de-sac.

The challenge for any evaluation, however, is the ability to pull out and definite the ‘difference that makes the difference’.  There is a lot of interest at the moment in randomization in public policy evaluation. I think that is a good thing and to be commended. As I have written about before, however, there are risks to the push. It is the potential loss of the qualitative.  And for me the qualitative is what Bateson is talking about a lot of the time.

The difference that made the difference for many of the families that we worked with in that study, was the relationships between them and the work of the project staff in shifting those relationships.  We were only able to get into those relationships by purposively talking to families, young carers, staff, health workers and others: to develop our understanding of the ecologies of relationships around those young carers.  That was the only way we could see what was working and what was changing.

The challenge for this sort of work, however, comes also from Bateson. Because qualitative research leads us to create typologies, and if those typologies are too loose or too imprecise, then we define types or circumstances for ease rather than for their ability to identify the crucial characteristics.

The best thinkers encourage cognitive dissonance in others. And Bateson does for me. But from the perspective of public policy research and evaluation, I strongly believe that whilst we need more randomization, we also need more qualitative.  Because as there is a growing interest in randomised controlled trials, there is also a growing interest in the human elements in our services.  In his new book, David Boyle says that ‘The human element may be a source of error, but it is also the only source of genuine change’. I strongly agree with this, but I believe the only way to understand this human element is to get to grips with the relationship ecologies they create.  Because they are the differences, that make the difference.

Delivering a peer support network for the National Childminding Association

Renaisi is pleased to be supporting the National Childminding Association (NCMA) to deliver a peer support network for childminders and nannies in every local authority area. The aim of the networks is to provide peer support and advice to professionals that often feel isolated due to home-based work – and through that advice encourage improvement and professional development and to act as a strong local voice in the area.  Renaisi’s role is to define and test potential social business models that could sustain the networks over the long term to ensure the overall aims can be met. Our experience as a successful social business that has itself redefined our offer in the face of significant policy and funding changes is key to this work and we will be working with Social Enterprise London and other experts to ensure the NCMA has a range of realistic business model options covering its overall and the network’s operations.

Tech City apprenticeships for young people in East London

The Duke of York attended an event at Hackney Community College alongside key figures from some of the major tech firms based in East London. The Duke of York was there to help Renaisi and Hackney Community College outline how young, local people from the area can provide some of the ICT skills tech firms depend on. The businesses also discussed their own growth plans and staff needs.

The event was part of work being undertaken by the London Borough of Hackney and Renaisi into the feasibility of a specific Tech City Apprenticeship programme. The project is exploring new ways of providing career opportunities in technology to young people from East London and talented, young workers to Tech City firms.

From our research we know that the tremendous growth in the number of tech companies located in the East London isn’t providing work opportunities for local young people. We also know that this is not because local young people lack the aspiration or necessary skills but that they are disconnected from the opportunities to gain experience and start their career in this sector. Many companies who use established recruitment practices to bring in people from outside the area are failing to recognise the talent already present right here. A new approach is needed to ensure local talent can access these important opportunities.

If there is sufficient demand from tech companies for skills at Apprenticeship level The Tech City Apprenticeship scheme will enable young people to gain paid work placements with major tech companies alongside accredited qualifications  giving them the chance to develop sustainable careers in this sector. The programme  will enable tech businesses to get the talent they need from the local community increasing their competitiveness and building a sustainable local economy and community.

Rob Pearce, director at Renaisi, said

“We think there is a great opportunity here to establish a programme that bridges the divide between local talent and the needs of the rapidly expanding tech sector in east London. Talented local youngsters are currently disconnected from these opportunities so we are working closely with businesses to see if we can address this. If we can connect local talent with the demand in tech companies there is a double benefit. The businesses remain competitive and establish good links with the communities they work in and local youngsters get quality jobs in a growing industry.”

Evaluation of Get Started and Fairbridge

Renaisi is delighted to have been commissioned by the Prince’s Trust to undertake a two year study on the effectiveness of different models of support in engaging, supporting and helping marginalised young people achieve positive outcomes through the Get Started and Fairbridge programmes.  The week long Get Started programme, and the broader support provided through Fairbridge centres have different models of working with young people, and there is a particular need to understand how different kinds of one-to-one support help young people progress and achieve outcomes.

Through qualitative and depth research with young people who engage with the programme and also by tracking their progression, the evaluation will help the Prince’s Trust to understand the value of these approaches and the ways in which tailored one-to-one working can best help a range of margingalised young people.

This project and study is one that Renaisi is delighted to be working on as it allows us to continue to work with young people and further develop our understanding of the issues affecting those who are most at risk of not achieving their potential.  It also furthers our growing experience of working with services which provide one-to-one support to people in need, and further nuance our understanding how personalized support can have a real impact on longer term outcomes for individuals.

Supporting the Olympic legacy

Renaisi is delighted to be part of the joint venture led by Balfour Beatty that has been selected by the Olympic Park Legacy Company (OPLC) to operate the ArcelorMittal Orbit and to provide Estates and Facilities Management (EFM) services for the venues, infrastructure and Parkland after the London 2012 Olympic and Paralympic Games.

The new joint venture – led by Balfour Beatty Workplace and including The Landscape Group, Groundwork London, Renaisi, Greenwich Leisure Limited, ditto, Green and Fortune, and Flamingo – was established to deliver the highest EFM standards and visitor experience expected in a world class Park and also importantly to make a significant and sustainable contribution to the socio-economic and environmental legacy priorities of the Olympic Park Legacy Company.

Renaisi’s role in the joint venture, in partnership with Groundwork London and Balfour Beatty Workplace will be to maximise the opportunities for local residents and businesses to secure jobs, apprenticeships and other opportunities in the Park and helping to deliver lasting sustainable benefits for local communities.

Clive Tritton, Chief executive of Renaisi said: “We are absolutely delighted to be part of an alliance that is genuinely committed to securing the best possible outcomes for local people through the delivery of this contract. Renaisi’s social purpose is to improve the lives of people in deprived neighbourhoods and since 2005 we have been actively supporting the host boroughs and partner agencies to make sure that local communities benefit from the opportunities and investment that the Games bring.   We are now looking forward to making this a reality”.

For enquiries, please contact Donna Lightbown Head of Policy and Communications, 020 7033 2614 E. d.lightbown@renaisi.com

 

 

 

‘London Remnant World’ – the London Policy Conference (ii)

By John Hitchin

Following on from my earlier post on the London Policy conference, what was striking in all of the sessions that I described was the odd lack of a thread that ran through the whole conference. Each session was populated by experts: people who have worked in their fields or researched their subject matter over a number of years.  The exceptions to this were invariably the politicians, and for that reason they became all the more interesting (not often you hear that).

As Tim Harford has discussed so well in his book Adapt (read it, it’s excellent), there are many problems with our reliance on ‘experts’, and I think that came up again here.  They have a tendency to get things wrong in the long term, to encourage us to prioritise theory over practice, and to always be ‘just about to be useful to us’.  That’s not to say that the people weren’t interesting and informative, but if the place they were describing was London, then I’m a trapper’s hat. What they were describing, however, was some remnants of London. It’s residue in the mind, rather than the living and messy city.  They did their best to squeeze their thoughts into 5 minutes and then handed over the microphone.  But having lots of 5 minute chunks of knowledge, does not a city – with all its complexity and contradiction – make.  The audience was left to pull it together, and to do so in an environment where the dichotomy had become one of policy focus rather than political (small and big p) choices.  The contrast seemed to be between London the global city or London the city of poverty and inequality.  Because the speakers treated these issues so separately (as their expertise dictated), we weren’t able to see the debate about how London is both of these things. I’m sure others at the conference are able to imagine with me that they want London to be both globally competitive and more equal. The challenge is how to do it. And in a way, we didn’t get that. We got speakers advocating for what can perhaps be summed up as a prioritisation of focus.

In a way, this was a strong endorsement of Bruce Katz’s implicit point from his presentation. We need a new kind of leadership – policy and perhaps political too – and as much as I enjoyed and learned things from the London Policy Conference, I’m not convinced it is the vehicle for policy leadership in the capital in the future.  We need to be more discerning about complexity, more aware that the structures we create can often leave us discussing remnants of issues, rather than the issues themselves, and more dispersed in our understanding of leadership and change.

That problem with the structuring of expert opinion also manifested itself in the way in which the event itself was organised. The almost palpable ‘expertise’ in the room meant that I’ve never felt further from the speakers of a conference.  It was very clearly divided between those speaking and those there to listen. The opportunity to discuss anything was reduced to a few minutes of questions at the end, which the chair always apologised for being so short, but in reality even those sessions with a longer period for questions did little to break down the barriers surrounding the speakers. I very rarely go to paid-for conferences any more, and this is a strong reminder of why. The spirit of sessions with more informal structures and a co-produced agenda, which have been inspired by things such as barcamp, was a long way from the Queen Elizabeth Hall on the two days of the London Policy Conference.

And so whilst it was perhaps the most impressive conference I have been to, all that did was to further highlight the flaws of the concept.  It seemed further away, not closer to, the reality of London. The ideas, enterprise, poverty, diversity, wealth, change and dynamism of the capital were only ever partly there. If you have the chance to see Stewart Lee’s show at the Leicester Square Theatre, Carpet Remnant World, you should. It will likely make you laugh much more than this post, but he’s essentially making the same point.  In my view that desire to simplify, compartmentalise and reduce is both natural, and to be resisted as often as possible.

‘London Remnant World’ – the London Policy Conference (i)

By John Hitchin

With apologies to Stewart Lee (from who I have stolen the title).  Although I will only explain the title in the second post, so you’ll have to hang on.

This post has been a couple of weeks in the making. This is partly due to Christmas, partly as a result of deadlines, but mainly because I’ve found it hard to think about everything that was discussed at the London Policy Conference, and to collect those thoughts in one post.  As a result, it’s become two separate posts. So bear with me.

The main strength of the London Policy Conference was the line-up.  The Centre for London and the ippr did a great job in bringing together a large number of highly credentialed experts (more on that word later) for the conference. I’ve not seen a line up quite like it, and they are to be commended for it. This also meant that there was a lot of ground covered, and the choice of topics felt both timely and long term, which was always going to be a challenge for a conference so specifically about ‘policy’.

There were those talking about cities theory and their future, such as Greg Clark, Dr Joan Clos and Bruce Katz; those talking about specific issues that will always affect London, such as Bill Bratton and Bernard Hogan-Howe on policing (this was an odd session were the two men were painfully keen to compliment each other at every moment, despite the fact that the audience was well aware of the ‘politics’ around the appointment of the new Metropolitan Police Commissioner), but also other ones on housing and employment; and there was the inevitable, but necessary, session on the riots in the summer.  The two primary candidates for mayor each got a keynote slot, and in the breaks there were short sessions for social enterprises and charities to promote and discuss what they are doing within the capital.

Within all of this, there were a number of fascinating questions pulled out of the discussions.  I’ve highlighted a few here, but also within the Prezi below (in which I’ve tried to give those questions some structure).
In a session on London’s place within the global economy, the four speakers were asked at the end what their measures of success for London would be for 2012.  When you combine three of them together, I think you might have quite a powerful metric for judging success:

  • -What is the youth unemployment figure and is it coming down?
  • -Are companies, which are sitting on cash, starting to invest it in London?
  • -Is there an increased, and increasing, trade balance in London’s favour between the city and China?

The fourth, which came from the disappointingly myopic Willie Walsh, was that an important measure for London’s success was the volume of passengers using Premium Business Class. Of all the potential indicators one could use to judge success, chasing that one would, in my opinion, create a disturbingly ugly and unbalanced city.

There was a thoroughly enjoyable exchange between Andrew Adonis, Jenny Jones, Bruce Katz, Tony Travers, Liz Meek and Stephen Greenhalgh on London governance. It was essentially a debate about whether the Mayor should have more powers or whether the person in that post should just get on with it.  TT and JJ in the former, AA and SG in the latter – but all agreed that nobody had the stomach for governance change at the moment (and Andrew Adonis seriously overdid his use of the ‘deck-chairs on the Titanic’ metaphor in the process).  Bruce Katz was the most interesting (I’ve been a fan for a while, and would highly recommend signing up to the Metropolitan Programme email list from the Brookings Institute). He talked about the importance of the role of mayors in galvanising sectors in the US, and the ways in which this could be done.  A more proactive and involving model for City-wide leadership as opposed to a tax and spend style of leadership?

On housing, despite my fears that Campbell Robb of Shelter was going to take a microphone to Cllr Colin Barrow of Westminster Council as the debate about housing need raged, there was a sudden and surprising agreement about the key problem in all of this. If you all accept that the three things which could most rapidly change the housing situation in London are not going to change (income levels to pay more, capital to build more or shifting demographics to reduce demand), then the only policy levers left are land supply and rationing of affordable housing.  Therefore, who gets to choose how you pull those levers – boroughs, the Mayor or CLG?  At the moment, the power of allocation lies with boroughs, and land supply lies with a variety of bodies including boroughs and the GLA.  Newham and Westminster are very different administrations that are both looking at this.  Whether you like what they are doing or not, you can’t argue about the fact that they are trying to do something to change the status quo, and are of the belief that the choice of how to use the allocation levers sits with the boroughs.  Ken Livingston proposed some London wide ideas that could begin to shift those powers towards City Hall, as some in the audience who were discussing London wide need, seemed to believe was necessary.  This will be an interesting one to watch as housing is likely to become even more important in 2012.

Then in a very engaging debate on education and work, we had Lucy Heller talking with nuance and understanding about how education performance in the capital was improving in many ways, but also that there were ongoing structural issues, and that these structural issues were compounding the problems in the labour market. Dave Simmonds and the ever inspiring Emma Stewart continued this session with a look at who was losing in the labour market (women, those with few qualifications, the usual suspects really) and why: the fact that London has a very divided labour market between high and low skilled jobs and at the moment, many high skilled people are trading down.  It is four times more competitive at the bottom of the London labour market than it is for graduates (no reference I’m afraid, just a comment from Dave Simmonds which sounds believable), and London’s labour market is woefully inadequate at providing the part time positions many women want and need.  This situation is getting worse, and we are failing to get a rebalancing of the overworked/ underworked culture that has developed. All of these points chime with something we published recently on the labour market in East London, and how many young people are falling through the gaps of the system.

And so we have the start of a feeling of what the issues in London might be.  The below Prezi attempts to pull together the debates from the conference and the questions that they raised (if you think something is missing, let me know): http://prezi.com/d1dalyeq6epq/london-remnant-world/

The Work Programme: a New Year Hangover Cure

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Creative Commons License photo credit: darwinbell

By John Hodson

Please, please no more ‘Payment by results’ (PBR) whinging. The Welfare to Work 3rd sector is full of this kind of sentiment and of course it’s all too easy to empathise with this sort of do or die predicament of unpredictable and very low returns with front loading of risk to providers. Yes there are the dilemmas that arise as to whether or not to participate but surely it’s a bit of a self-indulgent cul-de-sac?  This blog from Matthew Taylor, at the RSA, like others, seems to pass over a fundamental point which is that organisations do have a choice, albeit none may be pleasant or convenient and these choices could include going out of business with real impacts on people. But that’s the point isn’t it – businesses have to be business-like and if there isn’t a reliable income generating activity which the organisation can produce then they shouldn’t be in business or at least in the business of choosing to bid for business contracts which don’t necessarily guarantee to pay their way – quite literally. If organisations choose to subsidise themselves to undertake business contracts then presumably they are doing so because they have concluded there are other benefits which on balance make it ‘worthwhile’. Presumably this is a rational choice. Surely business decisions on bidding for work whether PBR or otherwise should be just that not be confused with organisations having ‘moral’ dilemmas or feeling obliged as why they should have to bid.

However where I do think there is an uneven playing field, is that small organisations, I would guess predominantly the 3rd sector, will be squeezed out of this market and similar ones where these conditions prevail because they don’t have sufficient size to achieve economies of scale nor cope with the deluge of regulatory standards that get imposed in these sort of contracts.

Wouldn’t it make a refreshing change rather than give lip-service to the encouragement of 3rd sector, that government contracts included a proportionality clause based on ‘market share’ to allow some flexibility in compliance with the array of procedures and protocols that would otherwise have to be complied with and a simple ‘best endeavours’ clause is used.

So in keeping with the spirit of the season, DWP please include a ‘best endeavours’ contract provision at the top of your New Year Resolutions! Making it retrospective would be even better!