Privacy Policy

At Renaisi, we’re committed to protecting and respecting your privacy.

This privacy policy sets out how Renaisi collects, uses and protects any personal information that you provide when you use this website. This policy explains how we use the data, the conditions under which we may disclose it to others and how we keep your data secure. 

Renaisi is committed to ensuring that your privacy is protected. Should we ask you to provide certain personal information then you can be assured that it will only be used in accordance with this privacy statement. By using our website, you’re agreeing to be bound by this policy. This policy has been updated in May 2018.

If you have any questions regarding this Policy and our privacy practices, please send us an email to info@renaisi.com or write to us at: Renaisi, Unit 2 – 3, 290 Mare Street, London E8 1HE or alternatively call us on: 020 7033 2600.

What data do we collect on our site?

We collect information (including personal data) from you when you: 

  • Visit our website 
  • Sign up to our newsletter and
  • Contact us via our contact us form, email, phone, social media or letter

To provide you with the best service and support, we may ask you to provide personal details including, but not limited to:

  • Your name 
  • Your company name
  • Contact information including your email address
  • Demographic information (such as your gender)
  • Locational information, such as postal address or postcode
  • Information relevant to specific newsletters or surveys (i.e. area of interest) 

What we do we do with the data and information we gather?

Our primary purpose in using your data is to share relevant news and updates with you e.g. through our newsletter, or give you access to latest reports or insights e.g. through our Impact report. 

We may use your data to enable us to provide you with more tailored content and updates. We will keep all the personal information provided by you confidential. 

If you opted in to our monthly newsletter or other regular email newsletters, you may receive email content from us targeted to you. 

This may include: 

  • Our regular newsletter including news and insights from within our business, new projects we’re working on etc
  • Our regular Renaisi Friends Network newsletter including invitations to events

We use some product providers to allow us to efficiently send out our regular newsletter and manage our events.

We use Mailchimp as our preferred third party email supplier. When you sign up to our newsletter you’ll always be asked to confirm your subscription.

We use Mailchimp to: 

  • Store your contact information in a secure database
  • Send you regular email newsletters related to our products, offers and services or Renaisi Friends Network
  • Track what information and content you find most interesting so we can make sure our newsletter is as relevant as possible for you

For more details on Mailchimp and how they use your information, please read their Privacy Policy here.

You may opt out of marketing communications at any time by unsubscribing to our newsletter or emailing us at: info@renaisi.com

We will then update your preferences and delete your data. 

Who has access to your information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. 

Use of ‘Cookies’

We use cookies on our website. A cookie is a small file which asks permission to be placed on your computer’s hard drive to allow that website to recognise you when you visit. They help improve things by measuring how you use the website so we can improve its performance. 

We use cookies in several areas of the website. Most internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some services may not function properly if you disable cookies. 

We use Google Analytics to collect anonymous information about how visitors use our website. This information is anonymous and therefore we don’t store your name or address. We use this data to improve your website experience. The cookies collect non-identifiable information such as:

  • The number of visitors to the site
  • Where visitors have come to the site from
  • The pages they visited on the site

For more information about Google’s privacy policy, please visit: www.google.com/intl/en/policies/ 

If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers which can be found here: http://tools.google.com/dlpage/gaoptout

Link to other websites

Our website may contain links to enable you to visit other websites of interest easily, such as sites of organisations we have worked with. Once you have used these links to leave our site this privacy statement is no longer applicable, and we are no longer responsible for the protection and privacy of any information you should provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Your consent to processing data

By Law, we are required to obtain your consent to processing your data. When we ask you to provide personal data to us we will ask you at that point to give your consent to its use as outlined above. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have up-to-date industry standard physical, electronic and managerial procedures to safeguard and secure the information we collect online and subsequently store.

Customer choice

At any time should you wish to exercise your right to access, amend, or have deleted any of the Personal Data we process, or you have any questions about how we handle personal data, please send us an email to:  privacy@renaisi.com.

We will adhere to updating, providing information or deleting your account within 30 days of request.

Should you be dissatisfied or have any further concerns with the processing of Personal Data, you should contact the Information Commissioners Office.