Programme Administrator – Refugees Into Sustainable Employment

Location: London | Full-time | £19,201 - £24,000 per annum (depending on experience and qualifications)

Renaisi: Programme Administrator North/East London
(Big Lottery Building Better Opportunities Refugees into Sustainable Employment Contract)  BBO grantholder logo

The post is partly funded by ESF and matched by The National Lottery Community Fund

We’re an award-winning social enterprise with a simple goal: to spark change in place. We believe that the best way to do this is to ask a question: what does it take to improve a place? What makes us unique is the fact that we combine two things in one business: we deliver employment support, advice, connection and engagement services to individuals and we help social organisations, charities and institutions to deliver greater impact through our consultancy services.

Renaisi has been delivering RISE to support refugees in 10 boroughs in North & East London into sustainable employment since 2017, and funding is in place until 2022. This project is funded by the European Social Fund and The National Lottery Community Fund.

The purpose of our Employment Programmes is to assist hard to reach communities back into the labour market by providing individuals with direction through a specially designed menu of services. These services include engagement, diagnostic assessment, employability skills, advice and guidance, signposting to specialist provision and short vocational courses, jobsearch, assistance with interviews, and in work support.

To help us retain and grow our high quality, successful provision we are seeking a pro-active Programme Administrator to help us retain and grow our high quality, successful provision.

About the role:

The purpose of the Programme Administrator role is to assist the Programme Manager and Quality team to carry out general administrative functions of the team to include monitoring and collating paperwork for quarterly returns to the Big Lottery.

You would spend your day working on a range of activities, including:

  •  Copying, collating, archiving and filing confidential documentation in line with ESF and Big Lottery requirements
  • To assist employment teams with general administration duties including photocopying, printing, sending standard letters and helping prepare monthly reports
  • To answer the telephones and direct calls to members of staff or take messages as appropriate
  • To be the first point of contact for customers attending the RISE programme
  • To greet clients and direct them to the relevant member of staff or meeting
  • To reconcile petty cash, BACS and credit card payments and liaise with the Finance Manager when applicable

For more details about the role, please access the full job description here.

What we’re looking for: 

As much as we’re looking for someone with the relevant skills, knowledge and experience, we are also looking for someone who wants to make a difference to communities, organisations and places. We’re passionate about that and you’ll need to be too!

How to apply:

Please apply via our job portal with a CV and covering letter outlining your skills and experience against the job description/personal specification. Alternatively, send your CV and cover letter via post to: Gerrar Ahmed, Haggerston Community Centre, 8 Lovelace Street, E8 4FF.

CLOSING DATE:  5pm on Thursday, 30th May 2019  applications received after this time will not be considered.

Interviews will take place the w/c: 3rd June 2019.

If you have any queries in relation to the role, please contact Gerrar Ahmed by email: or on 02031463030.

Renaisi is an equal opportunities employer.



CLOSING DATE:  Thursday 30th May 2019 at 5pm  applications received after this time will not be considered


If you have any queries in relation to the role, please contact Gerrar Ahmed by email: or on 02031463030.

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